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360 Experience Solution
SPICE.ai is build for Frontliners to uplift Customer Experience. This Customer Experience solution features an aggregated, consistent and holistic 360o smart view of your customers in a single dashboard along with recommended Next Best Action and Automatic Speech Recognition solution.
Availability:
In stock
SKU
SPICE-001
- A 360 degree view of the customer as a single, comprehensive, end-to-end picture of the customer’s journey and experience by aggregating data from various touch points and CRM systems.
- Next Best Action (NBA) solution based on integration with multiple systems that will assist the front liners with better advice to customer upon interaction as it analyzing, classifying and provide machine learning & next best action regards to specific domains.
- Automatic speech recognition (ASR) solution integrate with IVR allowing customers to interact with the system by speaking their intent and get response from spice.ai NBA engine without interact with live agent.
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- Does the device come with a warranty?
Yes, should there be any problem with the device, you can always contact our team. The warranty will cover the entire 12-months period.
- Who should I contact for any enquiries?
You may contact us at business@tmrnd.com.my should you require further assistance.
- Will I receive any order confirmation after placing an order?
Yes, an order confirmation with order summary will be sent to you via Email right after you have placed our order with a successful transaction.
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